Managing an emergency or a crisis is a complex task that usually involves an extensive amount of teamwork. Most team members will not have previous experience of dealing with such an event and, while normal classroom training can provide them with the theory of how to respond, the reality is that maximum benefit can only come when they get the opportunity to practice their role in a way that replicates the tension and pressure they will be under. The best way of achieving this is through exercises or simulations. Traditionally, such exercises and simulations were carried out without the use of significant IT, whether a workshop/seminar, tabletop exercise, simulation, training drill or a full-scale, live play operations center exercise. In recent times, however, more and more developments have been made in the world of technology, software and artificial intelligence, all of which can greatly enhance the running of simulations and exercises and therefore benefit the participants. In this workshop we will cover the basic principles of testing and exercising, the benefit to participants and an in-depth overview of the various types of exercises that can be run. Participants will be given practical information that will assist them to have the confidence to develop such events in their own organizations. In addition, we will also examine the growing role of technology and will look at three specific solutions that are currently available, including the use of Artificial Intelligence, Logic Engines and the Gamification of simulation exercises. While not endorsing or promoting any of these specific systems, this will allow delegates to understand the scope of technology-driven simulation systems that are currently available and allow them to make their own determination as to the efficacy of these systems when compared to traditional design and delivery models.

• The growing role of technology and the three specific solutions that are currently available, including the use of Artificial Intelligence, Logic Engines and the Gamification of simulation exercises.
• The scope of technology-driven simulation systems that are currently available.
• The efficacy of technology-driven simulation systems when compared to traditional design and delivery models.